Generator Place is a registered company based in New Zealand. When you buy product for your own use through the Generator Place website (www.generatorplace.co.nz) these conditions apply.
Pricing: All our prices are in New Zealand dollars and include Goods and Services Tax. You must pay in full by credit or debit card before we ship product to you.
Delivery: We can deliver product in New Zealand only. We will deliver by courier to a street address (not to a post office box). If product is in stock, we will do our best deliver your order within 5-7 working days (excluding weekends and public holidays) but rural delivery may take longer. If product is not in stock, we will email you with an estimated delivery time. We will insure your product up till it's arrival via courier.
Warranties: If you buy products for your own use or for gifts to family or friends, the provisions of the New Zealand Consumer Guarantees Act 1993 will give you rights if product is faulty. Please contact us on firstname.lastname@example.org or (0800) 43 88 66. Please note that you do not have the right to return product just because you have changed your mind.
Refunds: We do not offer refunds once a product has been purchased and delivered. However, we will offer a full credit to a large model generator if the one you purchased does not offer enough power.